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Our legal terms govern how your account operates on togellon — covering data handling, wallet transaction records, and the boundaries of our service for accounts accessed in Indonesia. Access to this platform and its features depends on local law and is available only in eligible regions.
These terms apply each time you access togellon and take effect from the moment your account is created. They set out what we collect, how we use it, and what you can do about it. Your transaction records — including deposits made through OVO, ShopeePay, or LinkAja — are part of your account ledger and fall under this policy. We do not share ledger data with third parties outside of what is required to process your wallet transactions. Cookies are used to maintain your session state across devices, so your account picks up where you left off whether you switch from a phone to a laptop mid-session. This policy may be updated when regulatory or operational requirements change; the current version is always shown in your account settings after login. If there is a conflict between a translated version and the original text of this policy, the original governs. Availability of any service named in this policy depends on local law and applies only to eligible regions in Indonesia.
Not every interaction with togellon sits under the same legal scope. Understanding which parts of your experience are covered helps you know where to direct questions and what protections apply.
Your login credentials, session data, and account dashboard activity are fully covered. This includes the balance shown in your wallet and all account-level preferences stored under your profile.
Deposits and withdrawals processed through OVO, ShopeePay, or LinkAja are part of your covered transaction history. The record is visible in your account dashboard and is subject to the data handling terms described in this policy.
Game content supplied by our studios — Microgaming, CQ9, Joker, and Spadegaming — operates under each studio's own content terms. We make titles available in the lobby; the underlying game mechanics are governed by the provider's published rules.
External payment processors and wallet services operate under their own terms. When you initiate an OVO or ShopeePay transfer, the transaction leg handled by that wallet provider is outside our policy scope — their terms apply to that leg.
You have concrete options for managing how your information is held and used. Your account dashboard shows the transaction history tied to your wallet, and you can review that record at any time after login — no separate request is needed for standard ledger access. If any account detail is incorrect, the correction path is through the account settings page; fields that cannot be edited directly require a support request, which you can raise through the channels listed on this page. For questions about how a specific data point is used or retained, contact our support team with your account reference and the specific record in question. We aim to respond to data-related queries within the timeframe shown in your account support history. Requests to remove account data are handled in line with applicable local law; the outcome depends on whether the data is required for active transaction records or regulatory retention.
Your full transaction history — including every OVO, ShopeePay, and LinkAja deposit — is accessible in the account dashboard after login. No separate data request is required for standard ledger access.
Account fields such as contact information can be updated directly in settings. Fields tied to identity verification require a support request; the support team will confirm which documents are needed and what the process looks like.
If you have a question about how a specific record is stored or shared, contact support with your account reference number and the transaction or data point in question. This helps the team locate the relevant record and respond accurately.
Requests to amend or remove account data are reviewed against retention requirements under applicable local law. The outcome and timeline are confirmed by the support team based on the nature of the request.
For anything related to this policy — data questions, account corrections, or jurisdiction-related access queries — use the contact paths below. Include your account reference in every message so the team can locate the relevant records without delay.
Reach the team directly through the live chat link in your account dashboard. Available for account-level policy queries including data access and correction requests.
Send detailed data or legal queries to our support email, accessible from the Contact page after login. Include your account ID and a clear description of the record or question involved.
The Help Centre in your account settings contains the current version of this policy plus answers to common questions about data handling, cookie use, and wallet transaction records.
Your account data and transaction records are held under access controls that restrict who can view or modify them. Sessions are maintained via encrypted cookies that allow device continuity — if you move from your phone to a laptop, the account state transfers without requiring you to re-enter your wallet balance or game position. We do not retain payment credentials; OVO, ShopeePay, and LinkAja transactions are processed by the respective wallet provider, and we store only the transaction reference and amount in your ledger. Retention periods for account data are set in line with applicable local law and are not indefinite — the Help Centre in your account settings shows the current retention policy. To request a change to how your data is handled, contact the support team through your account dashboard with your account reference and the specific record you want to query.
Encrypted session cookies keep your account state consistent across every device you use. Clearing cookies logs you out but does not delete your account data; your ledger and transaction history remain intact and available after you log back in.
We store the transaction reference and amount for each OVO, ShopeePay, or LinkAja deposit — not the wallet credentials themselves. Payment processing happens on the wallet provider's side, and only the confirmed result reaches your account ledger.
Account and transaction data is held for the period required under applicable local law. The current retention schedule is shown in the Help Centre under your account settings. Deletion requests outside this period are reviewed individually by the support team.
Data handling questions and correction requests go to the support team via live chat or email in your account dashboard. Include your account reference so the team can locate the relevant record and confirm the applicable retention or correction path.
These questions cover the legal and policy details that account holders in Indonesia ask most frequently.
The current version of this policy is always shown in your account settings after login, under the Help Centre section. We update that page whenever the policy changes, so the version you see there reflects the terms in effect for your account today.
Access depends on local law and is available only in eligible regions. If your location is supported, this policy applies in full from the moment you create an account. If you are unsure whether your region is eligible, the account registration page shows the current access status for your area.
We record the transaction reference, amount, and confirmation status for each OVO, ShopeePay, or LinkAja deposit or withdrawal. Wallet credentials are never stored on our side — those stay with your wallet provider. Your full ledger is visible in the account dashboard after login.
Most account fields can be updated directly in the settings page after login. Fields tied to identity verification — such as your registered name or contact details — require a support request. Reach the team through live chat or email in your account dashboard and include your account reference.
Yes, you can submit a deletion request through the support team. The outcome depends on whether the data is required for active transaction records or falls within the retention period set by applicable local law. The support team will confirm what can be removed and the expected timeline after reviewing your request.
The wallet transfer leg — from your OVO or ShopeePay balance to the deposit confirmation — is handled by the respective wallet provider under their own terms. Our policy covers the transaction record as it appears in your account ledger once the confirmation is received on our side.